Community Teamwork of Lowell (CTI)

Middlesex Community College’s Corporate & Community Education & Training has partnered with Community Teamwork of Lowell (CTI) for several years to offer employees professional development opportunities. When the pandemic struck, MCC and CTI collaborated in order to transition courses to Zoom, allowing training participants to remain connected and continue learning.

CTI supports families in need in the city of Lowell. They partnered with Middlesex to train employees in the Crucial Conversations course. Lisa Wholey, SPHR, HR Director of CTI, said feedback from the class was positive and that Middlesex “didn’t miss a beat” during the transition to virtual courses.

“We count on Middlesex and feel fortunate to have them as a partner because they listen to what our needs are and to what’s going on,” Wholey said. “It’s been great. The facilitator was able to make it like they were almost in the classroom.

“The curriculum is really tailored to what’s going on at this time. The instructor used examples of working from home and what kind of conversations come up. She made an adjustment to the curriculum so that it was relevant and timely.”

Middlesex Community College’s Corporate & Community Education & Training has been a leader of providing professional development and career training opportunities for employees, businesses and organizations throughout Massachusetts for over 30 years. With a variety of online and in-person certificate and course options, Middlesex sets up training participants for success with the knowledge and skills they need to start or advance in their careers. Middlesex Community College: Student success starts here!

Last Modified: 6/10/21