Business Writing

Writing as a major form of communication must be clear, concise, attention-getting, and results-producing. This course develops the skills needed for effective business writing. A hands-on approach allows students to draft, analyze, and compose effective business communications using examples from their own daily work. Emphasis is placed on using dictionaries, desk references, and computer aids as on-the-job tools. Appropriate business writing style, grammar, and word choice will be covered throughout the class.

Topics include:

  • Organizing ideas using an outline
  • Constructing the content of your message
  • Writing your message in clear, concise language
  • Selecting and using the proper method of development and emphasis
  • Designing and editing/proofreading your message for readability
  • Writing and constructing messages that adapt to e-mail format
  • Writing and constructing summaries and abstracts
  • Producing progress/activity reports
  • Constructing transmittal, complaint, refusal and adjustment, inquiry letters
Last Modified: 8/4/23