Technology Center
At Your Service
Telephone/Voice Mail Request Form
This form is for new phone extension numbers, reassignment of a phone, new voice mail, or phantom voice mailbox and requires two weeks’ notice.
This request would need to be filled out submitted by the Dean or Head of the Department only
INSTRUCTIONS: Please fill out the form below, and click the Submit button at the bottom. The Service Desk will contact you if there are any questions regarding this request.
Service Level Agreement: All requests for assistance are considered important and the Technology Center staff
will do their best to resolve all reported problems in a timely fashion based upon
impact and urgency within the constraint of staffing levels and incident and request
volume. Due to the volume of incidents and requests received during the opening two
weeks of the Fall and Spring Semester, during finals, and other peak volume times,
response times may be longer than average. Response time can also vary depending on
the volume of requests at any one time and the number of staff on duty. The technical
staff will inform customers if such exceptions are necessary.
The Technology Center reserves the right to prioritize service requests based on the number of people affected and severity of the issue.