CEU & Health Courses
NEW - Medical Office Administrator Certificate
The Medical Office Administrative Assistant is the first point of contact between
the patient and the medical office, establishing a professional and positive patient
experience.
This program will provide skills needed for an entry level position as a patient access
coordinator, medical office admin, customer service, or call center representative.
Topics: Customer Service Excellence, Intro to Medical Terminology, Introduction to
Medical Billing, and Intro to Computer Applications. (81 hours) $2,175
Note: Grant Funding available for underemployed and/or unemployed. For more information e-mail career_training@middlesex.mass.edu. This course is not eligible for tuition waivers. Student Must Enroll in All Sections
2/2 - 3/8 9:00am - 1:00pm Friday
Bedford Campus Room TBD
Instructor: MAGLIO (Customer Service)
Course Number: HLT 790 30 CRN: 20319
No class March 1. Last class March 8 via Zoom
2/13 - 4/2 2p - 4:30p Tuesday
Bedford Campus Room TBD
Instructor: CHABNER (Medical Terminology)
Course Number: HLT 790 32 CRN: 20337
3/13 - 4/24 2p - 5p Wednesday
Bedford Campus Building: Academic Resources Room AR 102
Instructor: KILROY (Computer Applications)
Course Number: HLT 790 34 CRN: 20339
4/9 - 5/9 2:00pm - 4:00pm Tuesday/Thursday
Online with Class Meeting Times Instructor: MCKETHAN (Medical Billing)
Course Number: HLT 790 75 CRN: 20338
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Medical Emergencies for the RDH and CDA
Medical emergencies do occur in the dental setting, and we all need to be prepared!
This course will provide participants with guidelines for preventing and managing
medical emergencies. Prevention strategies will include reviewing the patient medical
history, obtaining medical consultations and modifying treatment for medically compromised
patients. Participants will learn how to conduct a patient risk evaluation, the importance
of emergency equipment in the office, and how to manage common medical emergencies
as part of the dental team. 3 hours, 3 CEUs. $60
At the end of the course participants should be able to:
• Assess a patient’s emergency risk
• Request necessary physician consultations before providing treatment
• Modify treatment to prevent emergencies from occurring
• Assemble an emergency medical kit
• Describe basic medical emergency management protocol
• Recognize the clinical signs and symptoms of common medical emergencies
04/06 9:30am - 12:30pm Saturday Professor: TERKOSKI
Lowell Campus
Course Number: HLT 721 80 CRN: 20299
Nutrition Considerations for the Dental Professional
This course provides participants with a review of core nutrition concepts with a
focus on oral health. We will explore the foundations of a nutritionally balanced
diet and the implications of diet and nutrition on oral health, both broadly and in
consideration of specific populations and life stages. Participants will be empowered
to confidently apply their diet and nutrition knowledge in their clinical practice
and further support the health and healthy actions of their patients. 3 CEUs, 3 hours
$65
Course Objectives: After this course, participants will be able to:
• Identify the essential nutrients and describe their functions, common dietary
sources, imbalance manifestations, and oral health implications.
• Describe the key elements of a balanced diet.
• Explain the roles of diet and nutrition in caries risk.
• Explain the roles of diet and nutrition in periodontal health.
• Discuss the implications of diet and nutrition on oral health across life
stages and specific populations.
• Discuss how to perform a dietary assessment in the dental setting and apply
findings in effective patient education.
• Identify evidence-based nutrition resources for clinicians and patients.
03/02 8:00am - 11:00am Saturday Professor:
SHUTOFF
Online with Class Meeting Times
Course Number: HLT 751 75 CRN: 19973
Dental Office Administration
Are you looking for a career in dental office administration? Join us for a complete
introduction to dental front office administration. We will provide a foundation of
dental knowledge and administrative skills for anyone interested in starting a career
in a dental practice with little to no experience, or dental assistants seeking to
expand their knowledge. Course is taught online with instructor via Zoom.
Topics: Intro to Dental Practice, Dental Terminology/HIPAA/Infection Control, Superior
Customer Service and The Patient Experience, Appointment Scheduling and Phone Skills,
Treatment Planning, Insurance, and Co-pays, Review and Professional Opportunities.
$299
03/28 - 05/02 6:30pm - 9:00pm Thursday Professor: LAROCHE
Online with Class Meeting Times
Course Number: HLT 782 75 CRN: 20253
Refining Local Anesthesia – A Hands-on Review
If you have been administering local anesthesia for 2 years or 20 years and would
like to refine your technique or learn various troubleshooting techniques to improve
your effectiveness, this hands-on course is for you! We will review various maxillary
and mandibular nerve blocks, but specific injection techniques administered will be
determined by YOU. The goal is to have you become comfortable again with injection
techniques that you have already been taught or to troubleshoot any barriers that
you have encountered. Note: this class does not meet the requirements as a recertification
course. Participants must submit the following forms to MCC: Medical History form,
Consent form, Dental or Dental Hygiene license, CPR Cert Card, permit to administer
local anesthesia (RDH), or proof that you have passed an anesthesia certification
course (RDH) within two years on this course date. 3-hour lecture; 4-hour clinical
where participants will sit as a patient. 7 CEUs awarded upon successful completion.
$400. Course Objectives:
1. Describe what structures the trigeminal innervate for both maxillary
and mandibular nerve blocks.
2. Identify important hard and soft tissue landmarks for various maxillary
and mandibular nerve blocks.
3. Describe the various troubleshooting techniques to make your injections
more accurate and successful.
4. Demonstrate proper local anesthesia technique for various nerve block
injections.
5. Demonstrate how to redirect for the inferior alveolar nerve block to
make it successful.
6. Compare and contrast the different local anesthetic drugs to formulate
a safe treatment plan.
05/04 8:30am - 4:00pm Saturday Professor:
NOVEMBER-RIDER
Lowell Campus Building: Talbot Room: LT 215
Course Number: HLT 788 80 CRN 20314
Dental Radiography: Putting Theory to Practice Remote Online Live Lecture CE Course – 2 CEUs.
Course Number HLT 759-75
This online refresher course will provide the dental radiographer the basic principles
of x-ray production and biology. The fundamentals of intraoral radiographic exposures
and interpretation will be reviewed, as well as troubleshooting common challenges
through technique and armamentarium modifications. Attendees will leave with reinforced
understanding of and confidence in dental radiography theory and application in patient
care. Course is open to any dental professional working with x-ray production. $55
Objectives:
Define x-radiation and explain the basic steps of x-ray production.
Describe the biological effects of ionizing radiation on a living organism.
Outline fundamental principles of intraoral radiographic exposure selection and
technique.
Identify features of normal anatomy and common deviations from health in the interpretation
process.
Troubleshoot challenging intraoral exposures through technique and armamentarium
modification.
Course Number HLT 759-75
Next session TBA
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