Medical Office Administrator Certificate
Medical Office Administrator Certificate
The Medical Office Administrative Assistant is the first point of contact between
the patient and the medical office, establishing a professional and positive patient
experience.
This program will provide skills needed for an entry level position as a patient access
coordinator, medical office admin, customer service, or call center representative.
Topics: Customer Service Excellence, Intro to Medical Terminology, Introduction to
Medical Billing, and Intro to Computer Applications. (81 hours) $2,175.
Payment plan available.
This course is not eligible for tuition waivers.
Student must enroll/complete ALL 4 training sessions.
Limited grant funding seats are available for underemployed or unemployed Massachusetts
residents. Must be 18+, high school diploma or GED, and eligible to work in the U.S.
A Zoom info session is required before enrollment.
To inquire email career_training@middlesex.edu
Training sessions:
Customer Service Excellence (20 hours)
9:30a - 1:30p
Monday through Friday: September 16, 17, 18, 19, 20, 2024
MCC Lowell, MA campus. Room TBA
Instructor: Darcy Orellana
Medical Terminology (20 hours)
Tuesdays: September 24 through November 5, 2024
10:00a - 12:30p
MCC Lowell, MA campus. Room TBA
Instructor: Davi Chabner
Computer Applications (21 hours)
Tuesdays: September 24 through November 5
1:30p - 4:30p
MCC Lowell, MA campus. Room TBA
Instructor: Frank Kilroy
Medical Billing (20 hours)
Monday and Wednesday: October 28 through December 4
11:00a - 1:00p
Online via Zoom with Instructor Tracey McKethan
Note: No class November 11; No class November 27