Medical Office Administrator Certificate
Medical Office Administrator Certificate
The Medical Office Administrative Assistant is the first point of contact between
the patient and the medical office, establishing a professional and positive patient
experience.
This program will provide skills needed for an entry level position as a patient access
coordinator, medical office admin, customer service, or call center representative.
Topics: Customer Service Excellence, Intro to Medical Terminology, Introduction to
Medical Billing, and Intro to Computer Applications. (81 hours) $2,175
This course is not eligible for tuition waivers.
Student must enroll/complete ALL 4 training sessions.
Limited grant funding seats are available for underemployed or unemployed Massachusetts
residents. Must be 18+, high school diploma or GED, and eligible to work in the U.S.
A Zoom info session is required before enrollment.
To inquire email career_training@middlesex.edu
Training sessions:
Customer Service Excellence
9:30a - 1:30p
September 16, 17, 18, 19, 20, 2024
MCC Lowell, MA campus
Instructor: Orellana
Medical Terminology
Tuesdays: September 24 - November 5, 2024
10:00a - 12:30p
MCC Lowell, MA campus
Instructor: Chabner
Computer Applications
Tuesdays: September 24 - November 5
1:30p - 4:30p
MCC Lowell, MA campus
Instructor: Kilroy
Medical Billing
Monday and Wednesday: October 28 - December 4
11:00a - 1:00p
Online via Zoom with Instructor McKethan
Note: No class November 11, November 27