Medical Office Administrator Certificate

Medical Office Administrator Certificate

The Medical Office Administrative Assistant is the first point of contact between the patient and the medical office, establishing a professional and positive patient experience.
This program will provide skills needed for an entry level position as a patient access coordinator, medical office admin, customer service, or call center representative.
Topics:  Customer Service Excellence, Intro to Medical Terminology, Introduction to Medical Billing, and Intro to Computer Applications. (81 hours) $2,175
This course is not eligible for tuition waivers.
Student must enroll in ALL 4 training sessions 

Next session:  Fall 2024 

Training sessions: 
Customer Service Excellence
Monday - Friday  9:30a - 1:30p
Lowell, MA campus
September 16 - September 20, 2024
Instructor:  Orellana

Medical Terminology
Tuesdays:  September 24 - November 5 
10:00a - 12:30p
Lowell, MA campus 
Instructor:  Chabner

Computer Applications
Tuesdays:  September 24 - November 5
1:30p - 4:30p
Lowell, MA  campus
Instructor:  Kilroy

Medical Billing
Monday and Wednesday: October 28 - December 4
11:00a - 1:00p
Online via Zoom with Instructor McKethan
Note:  No class November 11, November 27

Last Modified: 4/1/24