Computer Training

Google IT Support Professional Certificate/ Comp TIA A+ Exam Prep - HYBRID
A+ training and certification are generally considered an initial step in being considered for IT employment. People with A+ Certification may work as Computer User Support Specialists to provide technical assistance to computer users, answer questions or resolve computer problems for clients in-person, via telephone or electronically. They may also provide assistance concerning the use of computer hardware and software.

In this class we pair the Google IT Support Professional Certificate with the CompTia A+ Exam Prep to give students a well-rounded robust experience and learning tools along with mentorship to assist them on their Career Path in IT.  Google IT Support Professional Certificate  paired with the Comptia A+ exam prep helps people prepare for entry-level roles in IT support with no prior experience or degree necessary. Through a dynamic mix of video lectures, quizzes, and hands-on labs and widgets, the Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration, and security. The self-study, self-paced curriculum includes motivating personal stories from Google employees, with unique backgrounds and perspectives, who started their careers in IT support.  Mentorship and Exam prep readies students to sit for the A+ certification exams as well as preparing them to become gainfully employed in the IT sector.

Upon completion of the Google IT Support Professional Certificate training learners receive a badge they can display on their LinkedIn profiles. Class will be 10-12 hours per week of self-paced online study through a license by Quiklabs and 2 hours of in-class instruction with an IT professional. Weekly office hours will be included for additional support. Not eligible for tuition waivers. (180 hours) $2,000 CompTIA A+ exam fee separate.  Textbook/materials fee is student paid and is not included in the tuition.  Instructor: BOWEN 

Grant funding available for underemployed and/or unemployed. To apply, email

Course:  TEC 780 33 (18392)
Classes: Saturdays, September 9, 2023 - February 17, 2024 from 10:00am to 12:00pm.

Office Hours:
Fridays, September 15, 2023 - February 16, 2024 from 5:00pm to 6:00pm.

There will be two Saturday classes that will will held on campus in Bedford during the semester.

Students will have access beginning on Wednesday, September 6, 2023.  Access will end on Saturday, March 2, 2024.

There will be no classes on 11/25 and 12/23.

Cloud Associate
Cloud also known as Cloud computing is the on-demand delivery of IT services and resources over the internet with pay-as-you-go pricing. Instead of buying, owning, and maintaining physical hardware, users can access technology services such as servers, desktops, and storage from cloud providers such as Microsoft Azure and Amazon AWS.  This course introduces learners to the two most used cloud technologies to date, Microsoft Azure and Amazon Web Services (AWS) cloud platforms.  The course will be split into two sections. Section one will cover Azure and prepare the learner to sit for the Azure Fundamental Certification (AZ-900) exam. Section two will focus on AWS and prepare the learner to sit for the AWS Solutions Architect Associate Certification (SAA-C02) exam. AWS Certified Solutions Architect is among the most valuable and sought-after cloud computing certifications in the world. Please note:  students will most benefit from this course if they already possess the CompTIA A+ certification or have equivalent knowledge of basic computers functions.  If you do not possess the CompTIA A+ certification you can enroll in our Google IT Support Professional Certificate program.  Included in the cost of tuition are all books, supplies and the cost of one exam, either SAA-CO2 or AZ-900.  (180 hours) $2800. Instructor: BOWEN 

Grant funding available for underemployed and/or unemployed.  To apply, email

Course: TEC 788 30 (18391)

Classes:  Saturdays, October 7, 2023 to December 16, 2023 from 12:00pm to 2:00pm.

Office Hours:  Monday and Fridays, October 13, 2023 to December 15, 2023 from 4:00pm to 5:00pm.

Students will have access to the course beginning on October 4, 2023.  Access will end on December 30, 2023.

MS Excel Certificate
From beginning to advanced functions, this course is designed to teach you the features of MS Excel. Upon successful completion you will be able to: create and format a worksheet; create formulas; manipulate and calculate data with advanced formulas, create and modify tables, present data with charts, analyze data using PivotTables, customize data, work with multiple workbooks, import and export data.  Pre-Req: -Students must be proficient with MS Windows & keyboarding in a PC environment. 24 hours  $330
Summer: July 11 - August 3      6p - 9p   Tuesday & Thursday
Online with class meeting times (live) 
Course Number: TEC 759 75                  CRN: 14253 
Professor: TROCHE

Fall dates:  October 4 - November 29   6p - 9p  Wednesday
No class Nov 22
Bedford Campus, Room Academic Resources, AR 101
Course Number:  TEC 759 30
Professor:  TROCHE

Google Sheets
Are you or your organization new to Google Sheets? This course is for people new to Sheets or for those who have been learning Sheets on the fly and would like to fill in the gaps. Throughout the course participants will explore beginning to advanced features in the spreadsheet application, Google Sheets, that is free with a personal or organization’s Google account. Upon successful completion of this 6-week course, participants will be able to: navigate Google Sheets, create and save workbooks to the Google Drive, create and format data in worksheets, manipulate and calculate data using custom formulas or pre-formatted functions, present data using charts, apply conditional formatting to data sets, and create and analyze data using PivotTables. This course will also review tips & tricks for organizing file in your Google Drive. Go to   
for a more comprehensive list of skills that will be taught in the course and a 7-question questionnaire to use to determine if this course is for you.  Pre-Req: While this course is for students new to Google Sheets, students must have a proficient knowledge of computers (e.g. left/right mouse click, basic keyboarding, creating folders, saving files, and using email). $255
Fall:  October 3 - November 14 from 6p - 9p Tuesday
Course Number TEC 788 30      CRN 18400
Bedford Campus.  Academic Resources Building,
Room AR 102


Business Computer Applications Certificate
This certificate course will prepare you for a position in offices where proficiency in software such as Microsoft Office suite is used. These positions include administrative assistant, customer service or data entry. Students will become proficient in computer skills such as file & folder management, system backup, device/printer setup, internet basics, password management along with word processing, spreadsheet, and presentation, and calendar software packages. These tools are commonly used in most work environments today. (24 hours) $330

06/30-08/25                   9a - 12p            Friday
Lowell Campus        Cowan Center, room 203
Course Number: TEC 748-80                CRN: 13908               Professor: KILROY
No class July 7

Fall:  09/13 - 11/1         5p - 8p   Wednesday 
Bedford Campus         Academic Resources, Room AR 102
Course Number:  TEC 748-30     CRN:  16128  

Fall:  10/13 - 12/15      9a - 12p    Friday 
No class November 10, November 24
Course Number TEC 748-80           
Lowell Campus     Cowan Center, Room LC 214

Practical Computers - An Intro to PC’s and Windows
This course is an introduction to the computer and computer applications via lecture and hands-on activities. We start with an overview of computer hardware, software, and networks that include the use of Microsoft Windows for running programs, the creation of folders, and file management. We continue with a focus on Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Email, and the Internet.
(12 hours) $219

06/02-06/23      9:00am - 12:00pm           Friday
Lowell Campus                      
Building Cowan Center, room LC 203
Course Number: TEC 602 80        CRN 13723                 Professor: KILROY

08/01-08/22       5:00pm - 8:00pm             Tuesday
Bedford Campus                    
Building Academic Resources, room AR 102
Course Number: TEC 602 31         CRN 14072                 Professor: Kelley


Last Modified: 5/25/23