Community Education and Training
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Dental Office Administration
Dental Office Administration
Are you looking for a career in dental office administration? Join us for a complete
introduction to dental front office administration. We will provide a foundation of
dental knowledge and administrative skills for anyone interested in starting a career
in a dental practice with little to no experience, or dental assistants seeking to
expand their knowledge. Course is taught online with instructor via Zoom. $299. 15
hours
Grant funding available for underemployed and/or unedmployed Massachusetts residents.
Email career_training@middlesex.edu
Topics:
Intro to Dental Practice
Dental Terminology/HIPAA/Infection Control
Superior Customer Service and The Patient Experience
Appointment Scheduling and Phone Skills
Treatment Planning, Insurance, and Co-pays
Review and Professional Opportunities
Summer:
06/06 - 07/18 6:30pm - 9:00pm Thursday nights
Online via Zoom
Course number: HLT 782 75 CRN: 14472
Professor: LaRoche
No class July 4
Attention Massachusetts Small Business Owners:
This course is approved for The Massachusetts Workforce Express Course Fund through
Commonwealth Corporation. If qualified, Mass. employers can receive up to 100% tuition
reimbursement for employers with less than 100 employees.
More Info